CONTACT
Get in touch
One address reaches us, whatever it is about. We read everything and answer in English.
What to write about
The app
Bugs, a set that did not save, a workout that looks wrong, an exercise missing from the library, or anything the app does that you did not expect. Telling us what you were doing when it happened is worth more than a screenshot, though both help.
Your account
Sign-in trouble, an email address you can no longer reach, or deleting your account and everything in it. Write from the address the account uses where you can — it is the fastest way for us to be sure it is yours.
Privacy and your data
Access, correction, export, erasure, restriction, objection, or withdrawing a consent you gave. Say which one and we will handle it — within one month, as the GDPR requires. What we hold and why is set out in the privacy policy.
Legal notices
The same address is our single electronic point of contact for users, for authorities and for notices of illegal content, under Articles 11 and 12 of the Digital Services Act. Service-provider details and the postal address for service are in the legal notice.
Before you write
GYMMER is a training log, not a medical service. We cannot give medical advice, diagnose an injury or tell you whether a programme is safe for your condition — for that, please speak to a qualified professional. If you are asking whether the app can do something, the about page covers what it does today and what is still being built.